Good Company Steak House Reviews, on 270 Trans Canada Hwy, Duncan, BC

Good Company Steak House
270 Trans Canada Hwy, Duncan, BC V9L 3P9
Phone: (250) 748-1212

UnVerified steak house, steak Restaurant

Current Rating: Good (5 votes) [Reviews]

Latest Review sent on: 2009-07-13 15:34:02
The food was good however, the service was the worst. My wife and I had only been there once before and never ordered the salad bar. We decided to purchase a meal and for $6.99 more each we could add the salad bar to our meal. On the menu under the salad bar information it said that doggy bags were not allowed. For clarification, we asked our waitress. She said that if we purchased a meal and added the salad bar that we could not take home anything from the salad bar but we COULD take our meal portion home. Halfway during the time we were there, our initial waitress left and was replaced with a new one. When she brought our bill, we were charged for our meals which were $8.95 each as well as $9.99 each for our salad bar. When we told our waitress that the salad bar when purchased with a meal was supposed to be $6.99, she said she had not done up the bill, her manager had and she had only printed it. Then she stood there dumbfounded for a moment before getting her manager. As the manager walked over, we could tell she had an attitude. She said that when you purchase the salad bar with your meal and do not eat all of your meal thus taking a doggy bag out, that the restaurant charges full price for the salad bar. We explained that we did ask our initial waitress about this and she said it was ok but that we couldn't take anything home from the salad bar. Instead of the manager apologizing and correcting the bill for an error by her staff, she said that the waitress was new and refused to charge us anything less that full price for the salad bar. We were absolutely disgusted at the rudeness and ignorance of this manager and will be filing a complaint through the Better Business Bureau. We highly suggest avoiding this restaurant!!! ..More Reviews

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